Bluetooth

[drp412]

My bluetooth is not working correctly. It says connected but still my mouse is not working. see attached pics.

It seems my USB is working ok and I am using wireless keyboard and mouse and working great. But only problem is bluetooth. I tried different mouse and it detects right away and it's said connected but I can't use. And after 1 min later it got disconnected. Any help please.

 

[ammulder]

Someone else had this problem. Search this forum for 0a12:0001 (the vendor id/product id) or CSR (I think the name of the device). I think they found a workaround? I don't quite remember.

 

[drp412]

Thanks. I tried that method but it did not work. I have windows 10 so I am not sure it will compatible with it or not. I am getting communication error .