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Bluetooth

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Sep 30, 2015
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Motherboard
MSI Z97 GAMING 7
CPU
i7-4790K
Graphics
GTX 970
My bluetooth is not working correctly. It says connected but still my mouse is not working. see attached pics.

It seems my USB is working ok and I am using wireless keyboard and mouse and working great. But only problem is bluetooth. I tried different mouse and it detects right away and it's said connected but I can't use. And after 1 min later it got disconnected. Any help please.
 

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Someone else had this problem. Search this forum for 0a12:0001 (the vendor id/product id) or CSR (I think the name of the device). I think they found a workaround? I don't quite remember.
 
Thanks. I tried that method but it did not work. I have windows 10 so I am not sure it will compatible with it or not. I am getting communication error .
 
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