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Bluetooth

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My bluetooth is not working correctly. It says connected but still my mouse is not working. see attached pics.

It seems my USB is working ok and I am using wireless keyboard and mouse and working great. But only problem is bluetooth. I tried different mouse and it detects right away and it's said connected but I can't use. And after 1 min later it got disconnected. Any help please.
 

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Joined
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Someone else had this problem. Search this forum for 0a12:0001 (the vendor id/product id) or CSR (I think the name of the device). I think they found a workaround? I don't quite remember.
 
Joined
Sep 30, 2015
Messages
21
Motherboard
MSI ATX DDR3 2600 LGA 1150 Motherboards Z97 GAMING 7
CPU
Intel Core i7-4790K Processor
Graphics
EVGA GeForce GTX 970 Super Clocked ACX 2.0 4GB GDDR5
Mac
Classic Mac
Mobile Phone
Thanks. I tried that method but it did not work. I have windows 10 so I am not sure it will compatible with it or not. I am getting communication error .
 
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