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Black screen upon wake

Joined
Dec 17, 2017
Messages
230
Motherboard
Dell Inspiron 3543
CPU
i3-5005u
Graphics
Intel HD 5500 Graphics
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MacBook
Classic Mac
iMac
Mobile Phone
iOS
Dell Inspiron 3543 - i3-5005u - HD5500

Whenever I put my laptop to sleep and after about 20 seconds when it truly sleeps, I wake it up again and nothing but a backlit screen. I connected it to an HDMI port and found a problem that after the computer sleeps it will lockup and freeze. This can be solved by using ig-platform-id 16260002 or 16260004. (I was using 16260006). But the problem still persisted when using different ig-platform-id's that the screen would become backlit. Once I then connected it to a HDMI monitor, the problem went away and the wake problem is fixed. I think it is an EDID issue due to the 1366x768 resolution and its aspect ratio.
 

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RehabMan

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Joined
May 3, 2012
Messages
188,974
Motherboard
Intel DH67BL
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i7-2600K
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MacBook Air
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Dell Inspiron 3543 - i3-5005u - HD5500

Whenever I put my laptop to sleep and after about 20 seconds when it truly sleeps, I wake it up again and nothing but a backlit screen. I connected it to an HDMI port and found a problem that after the computer sleeps it will lockup and freeze. This can be solved by using ig-platform-id 16260002 or 16260004. (I was using 16260006). But the problem still persisted when using different ig-platform-id's that the screen would become backlit. Once I then connected it to a HDMI monitor, the problem went away and the wake problem is fixed. I think it is an EDID issue due to the 1366x768 resolution and its aspect ratio.
No ioreg in your debug zip. Please check your files before upload.
 
Joined
Dec 17, 2017
Messages
230
Motherboard
Dell Inspiron 3543
CPU
i3-5005u
Graphics
Intel HD 5500 Graphics
Mac
MacBook
Classic Mac
iMac
Mobile Phone
iOS
No ioreg in your debug zip. Please check your files before upload.
The ioreg file should have come out as a generic report, due to some reason it failing
 

RehabMan

Moderator
Joined
May 3, 2012
Messages
188,974
Motherboard
Intel DH67BL
CPU
i7-2600K
Graphics
HD 3000
Mac
MacBook Air
Mobile Phone
iOS
The ioreg file should have come out as a generic report, due to some reason it failing
Your responsibility to insure a complete PR report.
If there is an issue with the script, report the problem to the author, not me.

Collect ioreg manually if needed.
 
Joined
Dec 17, 2017
Messages
230
Motherboard
Dell Inspiron 3543
CPU
i3-5005u
Graphics
Intel HD 5500 Graphics
Mac
MacBook
Classic Mac
iMac
Mobile Phone
iOS
Your responsibility to insure a complete PR report.
If there is an issue with the script, report the problem to the author, not me.

Collect ioreg manually if needed.
Sorry RehabMan, thanks for your time, here are the problem reporting files.
 

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