Hey gang,
I went through a bit of hell today..
I got a UPS, finally, and plugged my machine into it before starting my day.
Smart to have a battery to protect your work...right?
Everything turned on except my Asus ThunderboltEX3 card. This happens periodically (twice a month) after being off over night, but I can just turn the power supply off for 10 seconds, and 99% of the time, it works after that. Today, it took me the entire day. Clearning CMOS, removing the cards, going into windows and redoing the drivers, removing the CMOS battery, flashing various BIOS iterations.... everything. Lost a day of work. Ironic that plugging into a device meant to protect me may have caused this. I got it back up a few hours ago and it seems to be stable after a few restarts.
During the mayhem of trying everything I know, I always noticed after clearing CMOS, or flashing the BIOS that the machine would see the card in System Agent Config>PEG Port but after setting everything the way it has always been (KGP guide) it would never work and I would notice that the TB Security setting would keep changing back to User Authorization instead of No Security. On top of that, the card would not show up in System Agent Config like it did before the BIOS save. Tried different cables, I thought it may be a busted card so I ordered a Titan Ridge, I went to the apple store and got a new TB3-2 adapter. Nothing. Until I tried my 5th full bios flash, cards and CMOS battery pulled out for 15 min, total refresh. This time, I plugged the machine into the Surge only side of the UPS. I got my UAD Apollo to show up in Windows for the first time today. Then after a few restarts, in OSX. Althought my BT/Wifi Card showed up and Wifi worked, the BT took a few more restarts to actually allow my keyboard and trackpad to work. Very very odd.
I don't know if it's possible the UPS would work with everything but exclude the TB3 card to work, but now that it's working, I'm afraid of plugging the computer into the battery side of the UPS. It's a
CyberPower AVRG900U which is line interactive.
If anyone knows more about this, I would appreciate understanding what I did wrong because I can't afford to be out a day on something so finicky. Will the Titan Ridge card be more kind or is it the Prime Deluxe or the UPS ?
Any advice is greatly appreciated!