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gigabyte z390 desinare I9 9900k thunderbolt ports not working

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Jun 13, 2013
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Motherboard
Gigabyte Z390 Desinare
CPU
i9-9900K
Graphics
RX 580
Hi, I build a gigabyte z390 desinare with I9 9900k cpu. it works fine just the the thunderbolt ports are not working. What can I do to fix them? thanks for your help.
 
i'm having same problem

1 - is your option thunderbolt in bios ?

If yes use power in option menu

if not

1) power off your computer
2) plug an external drive in usb-c and power on and go to bios option

Have you got now thunderbolt option


Normally when computer is off you have a led on your disk drive

if option is off your thunderbolt is dead
 
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