Gigabyte Z490 Vision D (Thunderbolt 3) + i5-10400 + AMD RX 580

[Fabrizzioa04]

Hi @CaseySJ sorry to bother, I'm having this weird issue with Thunderbolt on the Z490. Last week I format and did a fresh install of Big Sur and Windows with new drivers. All was OK but today I notice there's no Thunderbolt on Mac, and I can't find it even in BIOS. I don't know if I did something wrong. Last year I flash the Thunderbolt chip, and everything was OK with the vrs8 card. I stopped using it for a couple of months, and today I was trying to used again with no success. I updated the BIOS to f20 and resotred to f5 aftet no change. You got some clew on whats may going on? Any help will be appreciated, best regards.

 

[CaseySJ]

Hi @CaseySJ sorry to bother, I'm having this weird issue with Thunderbolt on the Z490. Last week I format and did a fresh install of Big Sur and Windows with new drivers. All was OK but today I notice there's no Thunderbolt on Mac, and I can't find it even in BIOS. I don't know if I did something wrong. Last year I flash the Thunderbolt chip, and everything was OK with the vrs8 card. I stopped using it for a couple of months, and today I was trying to used again with no success. I updated the BIOS to f20 and resotred to f5 aftet no change. You got some clew on whats may going on? Any help will be appreciated, best regards.

Hello @Fabrizzioa04,

Thunderbolt settings are in Settings —> IO Ports in BIOS. BIOS F5 is the right version.

Are you sure there are no Thunderbolt settings in BIOS?

We need to enable GPIO3 Force Pwr in BIOS. This is shown in Post 1, under BIOS settings.

 

[Fabrizzioa04]

I can't find it in Io ports, I have the F5 version

 

[CaseySJ]

I can't find it in Io ports, I have the F5 version

Ouch, that's not good. Some suggestions:

• Perform CMOS Reset and re-configure BIOS parameters afterwards. Always start with F7 (Load Optimized Defaults).
  • Do you see Thunderbolt settings now?
• If not, shutdown the system and flip power switch on PSU to off for at least 10 seconds (i.e. cold shutdown).
  • Then power on the system and re-flash BIOS F5.
  • Then configure BIOS parameters.
  • Do you see Thunderbolt settings now?

Other thoughts:

• When was the last time that Thunderbolt worked?
  • Last week?
  • 2 weeks ago?
  • 1 month ago?
• Were any devices added to or removed from the motherboard?
  • Any NVMe SSDs added or removed?
  • Any SATA SSDs or HDDs added or removed?
  • Any PCIe cards added or removed?
• Was the motherboard taken out of the case for any reason?
• Can you see the Thunderbolt Flash ROM chip on the back side of the motherboard?
  • If so, does it look okay?
  • Any disconnected pins?
  • Any missing resistors near the chip?

 

[CaseySJ]

Hi,
I have an issue with my monitor when I use the lock screen feature.
I lock it, lock screen appears, after a few seconds screen goes dark as expected.
When I move my mouse, lock screen appears but the entire screen is colored in purple as seen in the picture, then after a few seconds it goes dark and doesn't respond anymore.
I usually solve it by turning screen on/off until it returns to normal color but it's really annoying...
Is there a fix for this?
Thanks

• Does this monitor support HDR (high dynamic range)?
• If so, is HDR turned on in System Preferences --> Displays?
• Are you using HDMI-to-HDMI or DisplayPort-to-DisplayPort connection?
• Are there any adapters/converters involved, such as DP-to-HDMI or DP-to-DVI, etc.?

 

[Higgie]

Just a little update to my Login screen background problem - updating from 11.4 to 11.5 solved it. No idea what was wrong, but the correct background is now displayed on initial macOS boot

 

[joe6187]

Hi Casey

Got this panic, keep reboot can't login, look like IOStrageFamily got some problem, is it FixNVME not woring?

Appreciate for help

panic(cpu 6 caller 0xffffff801529fc36): [kext.kalloc.16]: element modified after free (off:0, val:0x0000000000000001, sz:16, ptr:0xffffff93cc4d2180, prot:zero)
    0: 0x0000000000000001
    8: 0x0000000000008040
Backtrace (CPU 6), Frame : Return Address
0xffffffa1a356b4e0 : 0xffffff8014a8e04d mach_kernel : _handle_debugger_trap + 0x3fd
0xffffffa1a356b530 : 0xffffff8014bd4e13 mach_kernel : _kdp_i386_trap + 0x143
0xffffffa1a356b570 : 0xffffff8014bc540a mach_kernel : _kernel_trap + 0x55a
0xffffffa1a356b5c0 : 0xffffff8014a32a2f mach_kernel : _return_from_trap + 0xff
0xffffffa1a356b5e0 : 0xffffff8014a8d86d mach_kernel : _DebuggerTrapWithState + 0xad
0xffffffa1a356b700 : 0xffffff8014a8db63 mach_kernel : _panic_trap_to_debugger + 0x273
0xffffffa1a356b770 : 0xffffff801529dc0a mach_kernel : _panic + 0x54
0xffffffa1a356b7e0 : 0xffffff801529fc36 mach_kernel : _kheap_temp_leak_panic + 0x1b7c
0xffffffa1a356bc60 : 0xffffff8014aec9e6 mach_kernel : _work_interval_port_type_render_server + 0x4446
0xffffffa1a356bcd0 : 0xffffff8014a9d65c mach_kernel : _ipc_thread_port_unpin + 0x1cc
0xffffffa1a356bd20 : 0xffffff80151ae872 mach_kernel : _IOMalloc + 0x22
0xffffffa1a356bd40 : 0xffffff801767b193 com.apple.iokit.IOStorageFamily : __ZN16IOMediaBSDClient11createNodesEP7IOMedia + 0xbb
0xffffffa1a356bda0 : 0xffffff801767ac90 com.apple.iokit.IOStorageFamily : __ZN16IOMediaBSDClient5startEP9IOService + 0x5c
0xffffffa1a356bdd0 : 0xffffff80151c5c9b mach_kernel : __ZN9IOService14startCandidateEPS_ + 0xeb
0xffffffa1a356be40 : 0xffffff80151c582e mach_kernel : __ZN9IOService15probeCandidatesEP12OSOrderedSet + 0xcce
0xffffffa1a356bef0 : 0xffffff80151c49cf mach_kernel : __ZN9IOService14doServiceMatchEj + 0x30f
0xffffffa1a356bf50 : 0xffffff80151c7746 mach_kernel : __ZN15_IOConfigThread4mainEPvi + 0x186
0xffffffa1a356bfa0 : 0xffffff8014a3213e mach_kernel : _call_continuation + 0x2e
      Kernel Extensions in backtrace:
         com.apple.iokit.IOStorageFamily(2.1)[6CD2A6EC-9FFC-370D-8FEE-C8016E5C6BBA]@0xffffff801766f000->0xffffff8017680fff

Process name corresponding to current thread: kernel_task
Boot args: shikigva=80 keepsyms=1 debug=0x100 agdpmod=pikera alcid=28

Mac OS version:
Not yet set

Kernel version:
Darwin Kernel Version 20.6.0: Wed Jun 23 00:26:31 PDT 2021; root:xnu-7195.141.2~5/RELEASE_X86_64
Kernel UUID: FECBF22B-FBBE-36DE-9664-F12A7DD41D3D
KernelCache slide: 0x0000000014800000
KernelCache base:  0xffffff8014a00000
Kernel slide:      0x0000000014810000
Kernel text base:  0xffffff8014a10000
__HIB  text base: 0xffffff8014900000
System model name: iMac20,2 (Mac-AF89B6D9451A490B)
System shutdown begun: NO
Panic diags file unavailable, panic occurred prior to initialization
Hibernation exit count: 0

System uptime in nanoseconds: 2085641312
Last Sleep:           absolute           base_tsc          base_nano
  Uptime  : 0x000000007c505f80
  Sleep   : 0x0000000000000000 0x0000000000000000 0x0000000000000000
  Wake    : 0x0000000000000000 0x000000200f6ef6e4 0x0000000000000000

 

[CaseySJ]

Hi Casey

Got this panic, keep reboot can't login, look like IOStrageFamily got some problem, is it FixNVME not woring?

Appreciate for help

Hello @joe6187,

This panic log does not identify any particular cause. Therefore we need to characterize the problem. This means determining the circumstances under which the problem occurs.

Does the problem occur randomly or can you reproduce the error by following certain steps?

Which version of macOS are you running?

How long was your system running properly before this error started?

If your system was running fine for weeks or months, but this problem started recently, then what changes were made to your system?

 

[suren6791]

Hi Casey. Suddenly my RX580 does not show me the Gigabyte splash screen. It boots after a while into windows only and i dont see the OC boot screen at all. Once in windows it works fine. I tried it in another PC and same story. I have to put my Nvidia GT710 to be able to boot back into mac. Any suggestions that could fix this issues.

 

[CaseySJ]

Hi Casey. Suddenly my RX580 does not show me the Gigabyte splash screen. It boots after a while into windows only and i dont see the OC boot screen at all. Once in windows it works fine. I tried it in another PC and same story. I have to put my Nvidia GT710 to be able to boot back into mac. Any suggestions that could fix this issues.

First thing to check is whether Initial Display Output in BIOS is set to PCIe 1 Slot.

The next thing would be to perform CMOS Reset, which subsequently requires BIOS to be reconfigured.