- Joined
- Feb 18, 2012
- Messages
- 98
- Motherboard
- Hp Spectre X360 15
- CPU
- i7 7500U
- Graphics
- 620, 4K
Hi, I am facing problem with my HP spectre. I had Mojave then I upgraded to Catalina but there were several issues. So I restored the CCC backup of mojave.
I upgraded the BIOS and had to redo the patching. Now I have everything working except the after wake from sleep - the screen is blank and nothing works. even caps lock led does not turn on/off.
I had few hurdles on restoring the mojave so I removed touchscreen kexts, norton.
In the attached pmset logs, I see sleep failed log:
Can someone please help on how can I fix the sleep issue?
I upgraded the BIOS and had to redo the patching. Now I have everything working except the after wake from sleep - the screen is blank and nothing works. even caps lock led does not turn on/off.
I had few hurdles on restoring the mojave so I removed touchscreen kexts, norton.
In the attached pmset logs, I see sleep failed log:
Code:
2019-10-16 00:57:44 -0400 Assertions Kernel Idle sleep preventers: IODisplayWrangler
2019-10-16 00:58:04 -0400 Assertions PID 108(hidd) Created UserIsActive "com.apple.iohideventsystem.queue.tickle.4294968048.3" 00:00:00 id:0x0x90000802f [System: DeclUser BGTask kDisp]
Sleep/Wakes since boot at 2019-10-16 00:57:43 -0400 :0 Dark Wake Count in this sleep cycle:1
Time stamp Domain Message Duration Delay
========== ====== ======= ======== =====
UUID: (null)
2019-10-16 08:40:19 -0400 Start powerd process is started
2019-10-16 08:40:19 -0400 Assertions Summary- [System: No Assertions] Using Batt
2019-10-16 08:40:20 -0400 HibernateStats hibmode=0 standbydelay=0 0
Sleep/Wakes since boot at 2019-10-16 08:40:19 -0400 :0 Dark Wake Count in this sleep cycle:1
Time stamp Domain Message Duration Delay
========== ====== ======= ======== =====
UUID: Unknown UUID
2019-10-16 08:40:20 -0400 Failure Sleep Failure [code:0xFFFFFFFF0000001F]:
2019-10-16 08:40:21 -0400 Assertions Kernel Idle sleep preventers: IODisplayWrangler
2019-10-16 08:40:44 -0400 Assertions PID 108(hidd) Created UserIsActive "com.apple.iohideventsystem.queue.tickle.4294968048.3" 00:00:00 id:0x0x900008032 [System: DeclUser kDisp]
2019-10-16 08:41:19 -0400 Notification Next immediate inactivity window start:'2019-10-16 08:30:00 -0400' end:'2019-10-16 18:30:00 -0400'
2019-10-16 08:41:19 -0400 Notification Next largest inactivity window start:'2019-10-16 08:30:00 -0400' end:'2019-10-16 18:30:00 -0400'
2019-10-16 08:42:19 -0400 Assertions PID 259(mds_stores) Released BackgroundTask "com.apple.metadata.mds_stores.power" 00:01:56 id:0x0xb00008003 [System: DeclUser kDisp]
2019-10-16 08:42:25 -0400 Assertions PID 68(mds) Released BackgroundTask "com.apple.metadata.mds.power" 00:02:03 id:0x0xb00008002 [System: DeclUser kDisp]
2019-10-16 08:43:13 -0400 Assertions PID 307(backupd) ClientDied PreventUserIdleSystemSleep "Time Machine backup" 00:02:35 id:0x0x100008025 [System: DeclUser kDisp]
2019-10-16 08:43:13 -0400 Assertions PID 307(backupd) ClientDied BackgroundTask "Time Machine backup" 00:02:35 id:0x0xb00008024 [System: DeclUser kDisp]
2019-10-16 08:43:50 -0400 Assertions PID 575(Google Chrome) Created NoDisplaySleepAssertion "Video Wake Lock" 00:00:00 id:0x0x5000080be [System: PrevDisp DeclUser kDisp]
2019-10-16 08:45:15 -0400 Assertions PID 61(powerd) Created InternalPreventDisplaySleep "com.apple.powermanagement.delayDisplayOff" 00:00:00 id:0x0x10000080c4 [System: PrevDisp DeclUser IntPrevDisp kDisp]
2019-10-16 08:45:15 -0400 Assertions PID 575(Google Chrome) Released NoDisplaySleepAssertion "Video Wake Lock" 00:01:24 id:0x0x5000080be [System: DeclUser IntPrevDisp kDisp]
2019-10-16 08:45:35 -0400 Assertions PID 575(Google Chrome) Created NoDisplaySleepAssertion "Video Wake Lock" 00:00:00 id:0x0x5000080c9 [System: PrevDisp DeclUser IntPrevDisp kDisp]
2019-10-16 08:46:23 -0400 Assertions PID 575(Google Chrome) Released NoDisplaySleepAssertion "Video Wake Lock" 00:00:48 id:0x0x5000080c9 [System: DeclUser IntPrevDisp kDisp]
2019-10-16 08:47:54 -0400 Assertions PID 725(backupd) ClientDied PreventUserIdleSystemSleep "Time Machine backup" 00:02:01 id:0x0x1000080dc [System: DeclUser IntPrevDisp kDisp]
2019-10-16 08:47:54 -0400 Assertions PID 725(backupd) ClientDied BackgroundTask "Time Machine backup" 00:02:01 id:0x0xb000080db [System: DeclUser IntPrevDisp kDisp]
2019-10-16 08:49:14 -0400 Assertions PID 575(Google Chrome) Created NoDisplaySleepAssertion "Video Wake Lock" 00:00:00 id:0x0x500008105 [System: PrevDisp DeclUser IntPrevDisp kDisp]
2019-10-16 08:49:23 -0400 Assertions PID 61(powerd) TimedOut InternalPreventDisplaySleep "com.apple.powermanagement.delayDisplayOff" 00:03:00 id:0x0x10000080c4 [System: PrevDisp DeclUser IntPrevDisp kDisp]
2019-10-16 08:49:23 -0400 Assertions Summary- [System: PrevDisp DeclUser kDisp] Using Batt(Charge: 100)
2019-10-16 08:49:30 -0400 Assertions PID 61(powerd) TurnedOn InternalPreventDisplaySleep "com.apple.powermanagement.delayDisplayOff" 00:00:00 id:0x0x10000080c4 [System: PrevDisp DeclUser IntPrevDisp kDisp]
2019-10-16 08:49:30 -0400 Assertions PID 575(Google Chrome) Released NoDisplaySleepAssertion "Video Wake Lock" 00:00:16 id:0x0x500008105 [System: DeclUser IntPrevDisp kDisp]
2019-10-16 08:50:10 -0400 Assertions PID 575(Google Chrome) Created NoDisplaySleepAssertion "Video Wake Lock" 00:00:00 id:0x0x500008109 [System: PrevDisp DeclUser IntPrevDisp kDisp]
2019-10-16 08:50:38 -0400 Assertions PID 575(Google Chrome) Released NoDisplaySleepAssertion "Video Wake Lock" 00:00:27 id:0x0x500008109 [System: DeclUser IntPrevDisp kDisp]
2019-10-16 08:53:38 -0400 Assertions PID 61(powerd) TimedOut InternalPreventDisplaySleep "com.apple.powermanagement.delayDisplayOff" 00:03:00 id:0x0x10000080c4 [System: DeclUser IntPrevDisp kDisp]
2019-10-16 08:59:19 -0400 BatteryHealth Warning level: 2 time: 15 cap: 5376
Code:
MacBook-Pro:temp free-user$ pmset -g assertions
2019-10-16 19:14:19 -0400
Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 1
PreventUserIdleDisplaySleep 0
PreventSystemSleep 0
ExternalMedia 0
PreventUserIdleSystemSleep 0
NetworkClientActive 0
Listed by owning process:
pid 105(hidd): [0x0000058c00098131] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle.4294968043.3"
Timeout will fire in 180 secs Action=TimeoutActionRelease
Kernel Assertions: 0x4=USB
id=500 level=255 0x4=USB mod=12/31/69, 7:00 PM description=com.apple.usb.externaldevice.14500000 owner=HP TrueVision FHD RGB-IR
id=501 level=255 0x4=USB mod=12/31/69, 7:00 PM description=com.apple.usb.externaldevice.14700000 owner=BCM2045A0
Idle sleep preventers: IODisplayWrangler
MacBook-Pro:temp free-user$
Can someone please help on how can I fix the sleep issue?