Apogee Duet issue

[avtor]

Good morning,

I've been noticing for quite sometime that from time to time the sound on the youtube videos gets distorted, then the sound simply disappears while the video increase its speed at the same time; and then finally page crashes.

I was chasing this event through the logs and found multiple entries of the one below:

Kernel:
Sandbox: com.apple.WebKit(48913) deny network-outbound /private/var/run/com.apogee.duetUSBDaemon/Socket

Does anyone knows what that means and how to fix it?

Any help would be appreciated,
Thanks!

 

[avtor]

Hi,

just wanted to follow up if anybody has any idea what this error means:

Kernel: Sandbox: com.apple.WebKit(48913) deny network-outbound /private/var/run/com.apogee.duetUSBDaemon/Socket

The sound destorion became very annoying and I have to constantly reload pages with video.

Thanks for helping me in advance!

 

[DJLunacy]

Did you ever figure this out?

 

[avtor]

Did you ever figure this out?

Apparently I think I did. I have moved it to USB2 port from USB3. I'm using USB3 hub with external power specifically for my Duet as my motherboard produces lots of static unfortunately, so that the hub really helped to get rid of it. I know static is totally different issue, but I thought it is important to mention that my Duet has never been connected directly.

Now at the time of this post I was still on Mavericks and only a year ago I moved to Sierra and only a couple of weeks ago I moved to High Sierra. I'm thinking I will be trying it again moving to USB3 and see if I still have the same issue.

Do you also have the same issue?

 

[Edd1024]

I use Apogee One and Duet and never had any issues after managing properly the power requirements as described here:

https://www.tonymacx86.com/threads/guide-usb-power-property-injection-for-sierra-and-later.222266/

I use Apogee with Garage Band, Mainstage and Fishman Triple Play having no problems at all.

 

[DJLunacy]

Apparently I think I did. I have moved it to USB2 port from USB3. I'm using USB3 hub with external power specifically for my Duet as my motherboard produces lots of static unfortunately, so that the hub really helped to get rid of it. I know static is totally different issue, but I thought it is important to mention that my Duet has never been connected directly.

Now at the time of this post I was still on Mavericks and only a year ago I moved to Sierra and only a couple of weeks ago I moved to High Sierra. I'm thinking I will be trying it again moving to USB3 and see if I still have the same issue.

Do you also have the same issue?

Yes, I have had this issue in the past. After the update to Sierra it was unusable. I'll have to try my powered hubs and see if a difference is made.

 

[DJLunacy]

I use Apogee One and Duet and never had any issues after managing properly the power requirements as described here:

https://www.tonymacx86.com/threads/guide-usb-power-property-injection-for-sierra-and-later.222266/

I use Apogee with Garage Band, Mainstage and Fishman Triple Play having no problems at all.

I figured it had something to do with the USB & Power. My main rig is now using a Gigabyte Z97X-SLI.

Looks like I have a novel to read and some playing around when I get home. Thanks!

 

[avtor]

I use Apogee One and Duet and never had any issues after managing properly the power requirements as described here:

https://www.tonymacx86.com/threads/guide-usb-power-property-injection-for-sierra-and-later.222266/

I use Apogee with Garage Band, Mainstage and Fishman Triple Play having no problems at all.

That's very interesting read and thanks for posting it! Will definitely look at it in general. Although I do not believe that my issue was related to it as I was experiencing while being on Mavericks and the change has been introduced in Sierra. Also oddly enough I was experiencing it only while playing youtube videos only - not during any other type of playbacks neither during recording.

 

[avtor]

I figured it had something to do with the USB & Power. My main rig is now using a Gigabyte Z97X-SLI.

Looks like I have a novel to read and some playing around when I get home. Thanks!

I would start with simply connecting it to USB2 port and possibly through powered USB hub. Nothing to loose here as it was anyway designed as a USB2 device.

 

[Edd1024]

I would start with simply connecting it to USB2 port and possibly through powered USB hub. Nothing to loose here as it was anyway designed as a USB2 device.

In a use case where latency is of bigger relevance I would tend to connect it as near as possible to the main bus. Other than that I agree as long as it works as desired.

Also keep in mind Apogee recently published updated firmware for many of their interfaces in order to provide Windows 10 support, so it might be worth checking if a firmware update helps.