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Wifi/Ethernet not working on laptop

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Sep 8, 2018
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Motherboard
Acer travle mate p253-E
CPU
B960
Graphics
HD 3000 1366x768
Mobile Phone
  1. Android
i just instald sierra on my laptop but when i try to connect to the internet by cabel it just keeps saying that there is no cable and wifi is not iven in the network list

i alredy shartcht a lot but white no luck (keep in mind i am a total noob white apple)
wifi and ethernet work on windows 10
 
Not a Desktop - Not a Guide - Moved to Laptop Support
 
i have read the faq but still not working and i updated my parts list
 
i have read the faq but still not working and i updated my parts list
missing laptop make and model, also screen resolution, please read the faq again

look at mine for inspiration

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also read the faq regarding problem reporting files and upload here
 
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